Terms & Conditions

1. Acceptance of Terms

These Terms and Conditions ("Terms") constitute a legally binding agreement between you and Muskan Tolani, trading as Not Beige ("we", "our", or "us"), governing your access to and use of our website and purchase of our products. By browsing, creating an account, or placing an order on our website, you agree to be bound by these Terms.

2. Eligibility

You must be at least 18 years of age to make purchases on this website. If you are under 18 years of age, you may use our website and purchase products only with the involvement and consent of a parent or legal guardian.

3. Accounts & Security

When you create an account with us, you must provide accurate, current, and complete information. You are responsible for safeguarding your account credentials, maintaining the confidentiality of your password, and restricting access to your account. You agree to notify us immediately at notbeigeee@gmail.com if you suspect any unauthorized access to your account.

4. Products & Pricing

All product prices listed on our website are in Indian Rupees (INR) and are inclusive of applicable Goods and Services Tax (GST) unless explicitly stated otherwise. We reserve the right to revise prices, discontinue items, or update product descriptions at any time without prior notice.

While we make every effort to ensure pricing accuracy, typographical or system errors may occasionally occur. If a product is inadvertently listed at an incorrect price, we reserve the right to correct the error and cancel any affected orders, in which case we will issue a full refund to the customer.

5. Orders & Acceptance

Placing an order constitutes an offer to purchase our products. An order is deemed accepted by us only when we send you an explicit order confirmation email or SMS with an assigned order number.

We reserve the right to refuse or cancel any order for reasons including, but not limited to: product stock unavailability, inaccuracies in product or pricing information, incomplete or unverified customer details, or suspected fraudulent activity. If your order is cancelled after your payment has been processed, we will issue a full refund to your original payment method.

6. Payments

We offer secure online payments powered by our payment gateway partner, Razorpay, supporting credit cards, debit cards, net banking, UPI, and authorized digital wallets.

You agree to provide valid and authorized payment details. We do not store your confidential payment credentials (card numbers, CVV, UPI PINs) on our servers.

7. Shipping, Returns & Refunds

Our fulfillment timelines, shipping fees, return qualifications, and refund processes are governed by our dedicated policies:

Please review our Shipping & Return Policy for details on transit conditions, order cancellations, eligible returns, and refund processing.

8. Product Use & Care

We strive to display our product designs and colors as accurately as possible. However, actual colors may vary slightly depending on display screens, monitor calibration, and lighting conditions.

Customers must follow the care instructions provided with our bottles (e.g., gentle hand washing, avoiding harsh abrasives, ensuring seals are seated properly). We are not liable for damage resulting from misuse, drops, neglect, or failure to follow care guidelines.

9. Intellectual Property

All content on this website, including but not limited to brand names, logos, text, imagery, bottle designs, graphics, illustrations, and software, is the exclusive intellectual property of Muskan Tolani or its licensors and is protected by applicable Indian copyright and trademark laws. You may not reproduce, modify, distribute, or exploit any content without our prior written consent.

10. Prohibited Use

You agree not to use our website or services:

• For any unlawful, fraudulent, or malicious purpose.
• To infringe upon or violate intellectual property rights.
• To transmit viruses, malware, or any code of a destructive nature.
• To scrape, harvest, or extract data from our store without authorization.
• To impersonate any person, business, or entity.

11. Limitation of Liability

To the maximum extent permitted by applicable Indian law, Muskan Tolani, trading as Not Beige, its directors, employees, and agents shall not be liable for any indirect, incidental, punitive, or consequential damages arising out of your use of our website or products. In any case, our total aggregate liability to you for any claim arising out of these Terms or any purchase shall be limited strictly to the total purchase price paid by you for the specific order giving rise to the claim.

12. Governing Law & Jurisdiction

These Terms and any dispute or claim arising out of or related to your transactions with us shall be governed by and construed in accordance with the laws of India. Any legal proceedings or disputes shall be subject to the exclusive jurisdiction of the competent courts located in Surat, India.

13. Changes to Terms

We reserve the right to amend or update these Terms at any time. When we make revisions, we will update the "Last updated" date at the top of this page. Your continued use of our website following any changes signifies your acceptance of the updated Terms.

14. Contact Information

If you have questions, feedback, or concerns regarding these Terms, please contact us at: